Effective Date: November 14, 2025
Last Updated: November 14, 2025
Introduction
Welcome to Erie County Viking Fest (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://www.eriecountyvikingfest.com/home or attend our event at the Erie County Mud Mushers campgrounds.
Information We Collect
Information You Provide
- Registration Information: Name, email address, phone number, and mailing address when you register for the festival
- Payment Information: Credit card details and billing information for ticket purchases and merchandise orders (processed securely through third-party payment processors)
- Correspondence: Information you provide when you contact us with questions, comments, or feedback
- Vendor Applications: Business information if you apply to be a market vendor or performer
Information Collected Automatically
- Website Usage: IP address, browser type, device information, pages visited, and time spent on our site
- Cookies: Small data files that help us improve your browsing experience and remember your preferences
Information from Third Parties
- We may receive information from payment processors, social media platforms, or other partners when you interact with our event through those channels
How We Use Your Information
We use your information to:
- Process ticket purchases and event registrations
- Communicate event details, updates, and important announcements
- Improve our website and event experience
- Send promotional materials about future events (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations and protect our rights
- Analyze attendance patterns and preferences to enhance future festivals
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our website, process payments, and manage the event
- Event Partners: IronStone Meadery, WhiteRaven Gifts & Specialties, and Erie County Mud Mushers campgrounds for event coordination purposes
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of our business assets
Your Rights and Choices
You have the right to:
- Access and Update: Review and correct your personal information
- Opt-Out: Unsubscribe from promotional emails using the link in our messages
- Delete: Request deletion of your personal information (subject to legal retention requirements)
- Cookie Preferences: Adjust your browser settings to refuse cookies, though this may limit website functionality
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our event and website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.